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Important Reminder
Online Check-in Restrictions
Some special services requests may not be allowed to check-in due to the nature of the assistance requested. Passengers with any of the following special assistance/special requests are restricted from using the online check-in facility:
-
Request for Extra Seat
-
Stretcher Request
-
Bulky Cabin Baggage Request
-
Deportee accompanied by an escort
-
Unaccompanied Deportee
-
Medical Assistance Request
-
Oxygen on Board
-
Wheelchair To Seat Request
-
Wheelchair On Board Request
-
Weapons, firearms, or ammunition carried as checked baggage
Other passengers restricted from online check-in:
-
Passengers with pending payment or refund for settlement
-
Passengers with unmatched, disassociated, or unassociated electronic-ticket status
-
Passengers with regulatory restrictions
-
Passengers with name watch in government Watchlists
If you are restricted from checking in online based on the list, please ensure to prepare the required documents for verification and claim your boarding pass at the check-in counter before proceeding to the boarding gates.
For more information about checking in online, visit Online Check-in FAQ.
Important Reminder
Online Check-in Restrictions
Some special services requests may not be allowed to check-in due to the nature of the assistance requested. Passengers with any of the following special assistance/special requests are restricted from using the online check-in facility:
-
Request for Extra Seat
-
Stretcher Request
-
Bulky Cabin Baggage Request
-
Deportee accompanied by an escort
-
Unaccompanied Deportee
-
Medical Assistance Request
-
Oxygen on Board
-
Wheelchair To Seat Request
-
Wheelchair On Board Request
-
Weapons, firearms, or ammunition carried as checked baggage
Other passengers restricted from online check-in:
-
Passengers with pending payment or refund for settlement
-
Passengers with unmatched, disassociated, or unassociated electronic-ticket status
-
Passengers with regulatory restrictions
-
Passengers with name watch in government Watchlists
If you are restricted from checking in online based on the list, please ensure to prepare the required documents for verification and claim your boarding pass at the check-in counter before proceeding to the boarding gates.
For more information about checking in online, visit Online Check-in FAQ.
Frequent flyer airline Title
Important Reminder
Online Check-in Restrictions
Some special services requests may not be allowed to check-in due to the nature of the assistance requested. Passengers with any of the following special assistance/special requests are restricted from using the online check-in facility:
-
Request for Extra Seat
-
Stretcher Request
-
Bulky Cabin Baggage Request
-
Deportee accompanied by an escort
-
Unaccompanied Deportee
-
Medical Assistance Request
-
Oxygen on Board
-
Wheelchair To Seat Request
-
Wheelchair On Board Request
-
Weapons, firearms, or ammunition carried as checked baggage
Other passengers restricted from online check-in:
-
Passengers with pending payment or refund for settlement
-
Passengers with unmatched, disassociated, or unassociated electronic-ticket status
-
Passengers with regulatory restrictions
-
Passengers with name watch in government Watchlists
If you are restricted from checking in online based on the list, please ensure to prepare the required documents for verification and claim your boarding pass at the check-in counter before proceeding to the boarding gates.
For more information about checking in online, visit Online Check-in FAQ.
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